IF YOU HAVE ANY COMPLAIN, FEEL FREE TO SUBMIT
Note :
If you have exhausted the ACCA Complaints process and want to escalate your complaint, please refer to the regulator details below for how and when it is appropriate to do so. Details of which can be found on the ACCA website at the following link: https://www.accaglobal.com/gb/en/footertoolbar/contact-us/connect/unhappy.html.Financial Reporting CouncilACCA is regulated by the Financial Reporting Council (FRC) in the UK. Customers who wish to contact the FRC regarding a complaint relating to the ACCA Qualification can do so using the following details:Email: Complaints@frc.org.ukTelephone: 020 7492 2497Or in writing to:Financial Reporting Council8th Floor125 London WallLondonEC2Y 5ASScottish Qualifications Authority (SQA) AccreditationThe ACCA Qualification and foundation-level qualifications are recognised on the Scottish Credit and Qualifications Framework (SCQF) and are regulated by SQA Accreditation. To be eligible for an ACCA qualification accredited by SQA Accreditation, you must be resident in Scotland at any point prior to completion of the qualification. Customers who wish to contact SQA Accreditation regarding a complaint relating to the ACCA Qualification or foundation-level qualifications can do so using the following details:Email: accreditation@sqa.org.ukTelephone: 0345 213 5249Fax: 0345 213 5011Or in writing to:SQA AccreditationScottish Qualifications AuthorityThe Optima Building58 Robertson StreetGlasgowG2 8DQOffice of Qualifications and Examinations Regulation (Ofqual)Our foundation-level qualifications are recognised on the Regulated Qualifications Framework (RQF) and regulated by Ofqual. Customers who wish to contact Ofqual regarding a complaint relating to a foundation-level qualification can do so using the following details:Email: public.enquiries@ofqual.gov.ukTelephone: 0300 303 3344 Or in writing to:ComplaintsOfqualEarlsdon Park53-55 Butts LaneCoventryCV1 3BHThe phone line is open on weekdays from 9am to 5pm.Qualifications WalesOur foundation-level qualifications are recognised on the Credit and Qualifications Framework for Wales and are regulated by Qualifications Wales. Customers who wish to contact Qualifications Wales regarding a complaint relating to a foundation-level qualification can do so using the following details:Email the following address and title your email “Complaint”:Or in writing to:Qualifications WalesQ2 BuildingPencarn LaneImperial ParkCoedkernewNewportNP10 8ARCouncil for the Curriculum, Examinations and Assessment (CCEA) RegulationOur foundation-level qualifications are recognised on the Regulated Qualifications Framework and regulated by CCEA Regulation. Customers who wish to contact CCEA Regulation regarding a complaint relating to a foundation-level qualification can do so using the following details:Email: ccearegulation@ccea.org.ukTelephone: 028 9026 1200Or in writing to:CCEA Regulation29 Clarendon RoadClarendon DockBelfastBT1 3BG
If you have exhausted the ACCA Complaints process and want to escalate your complaint, please refer to the regulator details below for how and when it is appropriate to do so. Details of which can be found on the ACCA website at the following link: https://www.accaglobal.com/gb/en/footertoolbar/contact-us/connect/unhappy.html.
Vifhe is committed to providing a high-quality service. If anything is wrong, we would like to hear from you as soon as possible so that we can correct the problem with minimum interference to your study.
To lodge a complaint - contact the ACCA Coordinator +923249221387 or email us at support@vifhe.com. After query resolution in case, if you are not satisfied then you may contact the CEO Mr. Rizwan Maniya rizwan@vifhe.com. If further you feel your issue has not been taken up properly so, may contact ACCA at complaints@accaglobal.com. Following has been demonstrated for further ease.
If you have exhausted the ACCA Complaints process and want to escalate your complaint, please refer to the regulator details below for how and when it is appropriate to do so.Financial Reporting CouncilACCA is regulated by the Financial Reporting Council (FRC) in the UK. Customers who wish to contact the FRC regarding a complaint relating to the ACCA Qualification can do so using the following details:Email: Complaints@frc.org.ukTelephone: 020 7492 2497Or in writing to:Financial Reporting Council8th Floor125 London WallLondonEC2Y 5ASScottish Qualifications Authority (SQA) AccreditationThe ACCA Qualification and foundation-level qualifications are recognised on the Scottish Credit and Qualifications Framework (SCQF) and are regulated by SQA Accreditation. To be eligible for an ACCA qualification accredited by SQA Accreditation, you must be resident in Scotland at any point prior to completion of the qualification. Customers who wish to contact SQA Accreditation regarding a complaint relating to the ACCA Qualification or foundation-level qualifications can do so using the following details:Email: accreditation@sqa.org.ukTelephone: 0345 213 5249Fax: 0345 213 5011Or in writing to:SQA AccreditationScottish Qualifications AuthorityThe Optima Building58 Robertson StreetGlasgowG2 8DQOffice of Qualifications and Examinations Regulation (Ofqual)Our foundation-level qualifications are recognised on the Regulated Qualifications Framework (RQF) and regulated by Ofqual. Customers who wish to contact Ofqual regarding a complaint relating to a foundation-level qualification can do so using the following details:Email: public.enquiries@ofqual.gov.ukTelephone: 0300 303 3344 Or in writing to:ComplaintsOfqualEarlsdon Park53-55 Butts LaneCoventryCV1 3BHThe phone line is open on weekdays from 9am to 5pm.Qualifications WalesOur foundation-level qualifications are recognised on the Credit and Qualifications Framework for Wales and are regulated by Qualifications Wales. Customers who wish to contact Qualifications Wales regarding a complaint relating to a foundation-level qualification can do so using the following details:Email the following address and title your email “Complaint”:Or in writing to:Qualifications WalesQ2 BuildingPencarn LaneImperial ParkCoedkernewNewportNP10 8ARCouncil for the Curriculum, Examinations and Assessment (CCEA) RegulationOur foundation-level qualifications are recognised on the Regulated Qualifications Framework and regulated by CCEA Regulation. Customers who wish to contact CCEA Regulation regarding a complaint relating to a foundation-level qualification can do so using the following details:Email: ccearegulation@ccea.org.ukTelephone: 028 9026 1200Or in writing to:CCEA Regulation29 Clarendon RoadClarendon DockBelfastBT1 3BG
